About us
Aeonfly is an online store for dog collars, walk sets, toys, apparel and accessories. We ship to dog owners across the United States.
What we do
Every listing shows the brand, the materials, the sizes and the care instructions, so you can pick the right fit for your dog. If you are not sure which size to choose, send us your dog's weight and measurements and we will help you choose before you buy.
How we work
- Free standard shipping on every order within the United States, with no minimum order.
- Every item is new, and every listing states its sizes, materials and care instructions.
- 30-day returns, with no restocking fee.
- Support by email and phone, Monday to Friday. We reply to every message within one business day.
Our commitments
- We describe products as they are. If we find an error in a listing, we correct it.
- We do not sell counterfeit or unauthorized copies of branded products.
- Our shipping, return and payment policies are written in plain language and linked in the footer of every page.
Business details
Aeonfly 2093 Philadelphia Pike Ste 1247 Claymont, DE 19703, United States
Email: support@aeonfly.shop
Phone: +1 (302) 798-0013
Hours: Monday to Friday, 9:00 AM to 5:00 PM Eastern Time
The address above is our business mailing address. We do not have a retail store or warehouse open to visitors there. Orders are shipped by our fulfillment partners, and returns need an authorization first (see our Return and Refund Policy). Please contact us before sending anything to this address.